ets on picoscope 4227 does not function on newer software

Forum for discussing PicoScope version 6 (non-automotive version)
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tomfield
Newbie
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Joined: Thu Sep 29, 2011 8:26 pm

ets on picoscope 4227 does not function on newer software

Post by tomfield »

Other functions appear to work fine on Windows 7 laptop (i3) with picoscope 4227 and version 6.14.44.5870 but ets just gives blank screen. Other trigger modes work fine. To check if its was software versus hardware, I went to an older Windows XP (Pentium 4) machine installing version r6_6_57.exe. ETS works fine on this version. After installing r6_11_12.exe which was listed as the last windows XP version, ETS again does not work. Is there a way to fix this.

Gerry
PICO STAFF
PICO STAFF
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Joined: Mon Aug 11, 2014 11:14 am

Re: ets on picoscope 4227 does not function on newer software

Post by Gerry »

Just for completeness, this has been verified as an issue in a HelpDesk request for Support, and we are looking into resolving the issue.
Gerry
Technical Specialist

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