csv file missing 90 % of the data

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SimonILT
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Joined: Thu May 23, 2019 10:05 am

csv file missing 90 % of the data

Post by SimonILT » Thu May 23, 2019 12:44 pm

Hello,
I have 'recorded' data (8 temperatures, TC-08, 1 analog In, PicoLog 1216) using Picolog 6.1.5.
Graphs are visible but when I export the data to a csv file, it is alomost empty, mostly at the beginning of the ~2 h recording (see attached files, Picolog vs. csv in excel). Same thing when I zoom in, data seems to dissappear.
Support suggested to update to the latest version, didn’t help, still can’t extract the data.

Is there any serious reason to believe that version 6.1.10 fixed these issues or is it cheaper to get new equipment?
The experiments I’m doing are 10.000 € a pop, so I am seriously asking.

Thanks,
Simon
Attachments
N1H02.picolog
(2.09 MiB) Downloaded 28 times
GraphPicoLog.PNG
GraphCSV.PNG

Martyn
Site Admin
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Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: csv file missing 90 % of the data

Post by Martyn » Fri May 24, 2019 7:25 am

There was an explicit issue with 6.1.5 which was identified and addressed with the release of 6.1.9 , so the current release 6.1.10 will not show these issues.
Martyn
Technical Support Manager

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