Error 5007: Picoscope not responding

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josiahsinclair
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Joined: Wed Apr 03, 2019 10:44 pm

Error 5007: Picoscope not responding

Post by josiahsinclair » Wed Apr 03, 2019 11:12 pm

Hi all,

I'm using a picoscope 3000 for high-speed analog to digital conversion and saving to disk. I am using Labview to acquire data from the Picoscope and to save it to my hardrive. The problem I am running into is that the Picoscope frequently crashes with the error code 5007: "Picoscope not responding".

I'm not relying on USB power for the device, so we can rule out poor or inconsistent USB voltage, and so far I've been unable to see any pattern in the device crashing. Has anyone else experienced an issue like this?

Thanks,
Josiah

Gerry
PICO STAFF
PICO STAFF
Posts: 509
Joined: Mon Aug 11, 2014 11:14 am

Re: Error 5007: Picoscope not responding

Post by Gerry » Mon Apr 15, 2019 3:39 pm

Hi josiahsinclair,

As you haven't had a response from your post it would be a good idea to send this in to our helpdesk at support@picotech.com. for further help.

Regards,

Gerry
Gerry
Technical Specialist

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