PICOSCOPE 2040A not measuring properly

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vilaskarthik
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Posts: 1
Joined: Sun Feb 03, 2019 1:30 pm

PICOSCOPE 2040A not measuring properly

Post by vilaskarthik » Sun Feb 03, 2019 1:42 pm

Hi,

I seem to be getting only 13mV odd peak-to-peak when I connect to the wave generator with sine wave of 30 Hz @ 10mV signal.

Also, with the same signal settings, when I set the probe to x10 and the pico software to x10, I get 24mV.

This does not seem to be working properly.

Does this need to be serviced ? Does anyone know how to go about this?

Regards,
Vilas

Martyn
Site Admin
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Posts: 3690
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: PICOSCOPE 2040A not measuring properly

Post by Martyn » Mon Feb 04, 2019 6:23 am

Can you send in a psdata file showing this issue, we can then test this with a unit here.
Martyn
Technical Support Manager

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