Search found 3707 matches

by Martyn
Fri Jul 29, 2011 10:29 am
Forum: Parallel Port Products
Topic: TC-08 RS232 software
Replies: 1
Views: 4685

Re: TC-08 RS232 software

Which version of the software are you trying to download at Step 2 and what happens when you click on the "Download" button at the bottom of the screen once you have selected your option ?
by Martyn
Thu Jul 28, 2011 2:19 pm
Forum: PicoScope 6 for Windows
Topic: New Picoscope Beta Release Available for Download
Replies: 6
Views: 3678

Re: New Picoscope Beta Release Available for Download

Thank you for your feedback I will pass the information to our development team. Was the PC busy with other applications at the time when communication was lost or was it just being used with the Picoscope Beta ?
by Martyn
Thu Jul 28, 2011 2:16 pm
Forum: PicoScope 6 for Windows
Topic: strange behavior on dual display setup
Replies: 12
Views: 5368

Re: strange behavior on dual display setup

Hi Tom,

Are you able to right click anywhere in the blue title bar and get the pop up menu to control the window ?
by Martyn
Tue Jul 26, 2011 7:09 am
Forum: PicoScope 6 for Windows
Topic: New Release of Picoscope R6.5 Available for Download
Replies: 0
Views: 1808

New Release of Picoscope R6.5 Available for Download

The latest version of Picoscope R6.5 is now available for download from our website at

http://www.picotech.com/download.html
by Martyn
Mon Jul 25, 2011 2:16 pm
Forum: USB PC Oscilloscopes
Topic: Picoscope 4224 triggering how to get it to work?
Replies: 1
Views: 1636

Re: Picoscope 4224 triggering how to get it to work?

If you go to "File->Save Current Waveform As" to save a psdata file and then email this to the team at support@picotech.com we will be able to check your settings and advise you as to why you are having problems triggering on your signal.
by Martyn
Mon Jul 18, 2011 3:06 pm
Forum: PicoScope 6 for Windows
Topic: software stability issues
Replies: 3
Views: 2313

Re: software stability issues

There is a new version of Picoscope 6.5 and a Beta release 6.6 now available for download . Please see

http://www.picotech.com/support/topic9233.html
by Martyn
Mon Jul 18, 2011 12:20 pm
Forum: PicoScope 6 for Windows
Topic: New Picoscope Beta Release Available for Download
Replies: 6
Views: 3678

New Picoscope Beta Release Available for Download

If you who would like to preview the new features we will be including in the next version of Picoscope you can download a Beta copy from Pico Labs

http://labs.picotech.com/
by Martyn
Fri Jul 15, 2011 11:46 am
Forum: PicoLog
Topic: When saving to text or csv picolog crashes
Replies: 3
Views: 3411

Re: When saving to text or csv picolog crashes

Please send your details including email address to support@picotech.com and we will be able to create a guest account on our ftp server to which you can upload the files.
by Martyn
Fri Jul 15, 2011 11:08 am
Forum: C and C++
Topic: usb connection
Replies: 13
Views: 8304

Re: usb connection

Without further details of exactly what is happening when the unit stops responding to your software it is difficult to offer a solution to your problem. If you wanted to create a workaround you may be able to add a watchdog to your application which will call CloseUnit to close the connection to th...
by Martyn
Fri Jul 15, 2011 10:47 am
Forum: USB PC Oscilloscopes
Topic: C# Example in PS4000SDK_r10_1_0_17, Triggered Block problem
Replies: 3
Views: 2624

Re: C# Example in PS4000SDK_r10_1_0_17, Triggered Block prob

We have been unable to replicate the problem with the example code and find that it triggers correctly every time.

Can you confirm if this was a clean first time installation of the PS4000SDK or have you installed other Pico products on this PC ?
by Martyn
Wed Jul 13, 2011 8:24 am
Forum: C and C++
Topic: Unable to open device. Status code: 0xC
Replies: 4
Views: 8559

Re: Unable to open device. Status code: 0xC

Can you try using coff2omf.exe at a command prompt to convert ps5000.lib into a lib file for use in C++ Bulider XE

The executable can be found in the Embarcadero bin directory and is used :-

coff2omf ps5000.lib newps5000bc.lib
by Martyn
Mon Jul 11, 2011 8:57 am
Forum: C and C++
Topic: Unable to open device. Status code: 0xC
Replies: 4
Views: 8559

Re: Unable to open device. Status code: 0xC

I have been able to replicate your issue and have found an issue with the lib file. Attached is a modified file which has been checked with Embarcadero C++Builder XE so please use it to replace the previous version.
by Martyn
Thu Jul 07, 2011 9:36 am
Forum: PicoScope 6 for Windows
Topic: some inconvenience of ver 6
Replies: 2
Views: 1694

Re: some inconvenience of ver 6

We are working on adding additional functionality in this area of the software. An alternative would be to use the print function 'File->Print' to generate an electronic copy to include in your documents. This printout includes the notes section below the trace and some additional company related in...
by Martyn
Thu Jun 30, 2011 2:39 pm
Forum: USB PC Oscilloscopes
Topic: Problems with Virtual PC XP SP3
Replies: 1
Views: 1498

Re: Problems with Virtual PC XP SP3

With virtualisation software there can be issues with ownership of the USB interface between the host and the guest that can cause the Picoscope not to be recognised. We have not tested your specific setup, and do not have access to your particular hardware, so please can you check that the guest ha...
by Martyn
Thu Jun 30, 2011 1:14 pm
Forum: General Software Discussions
Topic: Kernel Driver install does not work
Replies: 1
Views: 2056

Re: Kernel Driver install does not work

L,
On XP the picopp files should be found in the directories detailed in USBReadme.txt although they may be hidden from view. Running DPInst for a second time should detect that they are already present, up to date, and therefore no action needs to be taken.