Hi Ziko,
Just to let you know the usb to serial convertor arrived today. I installed it earlier and now the PC can talk to the instrument as normal!! :D
Just FYI, I'm now using software version 5.20.7 and all is fine!

Thanks for all your help

Nick

Hi Ziko,
Thanks for your help. I've just placed an order now for the cable - Order Ref ECOM007915
Hopefully, this should resolve our problem.

Thanks once again!

Nick

Hi Ziko Ok, I've uninstalled our version of Picolog and then installed firstly 5.20.7 and again I have the same problem with it not recognising the ADC-16. I then uninstalled 5.20.7 and installed 5.16.2 only to have the same problem with that version. I guess this usb to serial convertor chipset is ...

Hi but what com port does the adapter come under in device manger? Or are you saying you went into device manager and changed the com port number that it was originally assigned? Kind regards Hi, Yes, you're correct. I changed the com port via device manager. As I mentioned, for each com port chang...

ziko wrote:Hi Nick what com port are you using with USB to serial converter?

Kind regards

Hi,
I've tried it using Com1, 3 and 4. None of those ports work although I can talk to the serial modem on either of those ports via Hyperterminal.

Thanks for taking the time to reply

Hello, I'm hoping somebody can offer some help..... We have recently installed a new HP DC7900 SFF PC in one of our Labs. Now this PC doesn't come with a built in serial port so I purchased a usb to serial convertor which I've installed and it works fine. I've tested a serial modem using Hypertermin...